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Showing posts with label Edward Schumacher-Matos. Show all posts
Showing posts with label Edward Schumacher-Matos. Show all posts

Monday, April 18, 2016

South Florida Journalism in 2016: The ever-expanding gulf between what the South Florida press corps offers up and the quality, local-centric news coverage the South Florida public craves, has never been as large as now; Margaret Sullivan gives as good as she gets in her final NY Times Public Editor column that hits out against elite/institutional bias

South Florida Journalism in 2016: The ever-expanding gulf between what the South Florida press corps offers up and the quality, local-centric news coverage the South Florida public craves, has never been as large as now; Margaret Sullivan gives as good as she gets in her final NY Times Public Editor column that hits out against elite/institutional bias
Revised April 21, 2016 at 3:15 p.m.

 As most of you longtime readers of Hallandale Beach Blog know well by now -but which you newer readers don't, especially those of you who have only discovered me the past two years via my tweets @hbbtruth- I started this blog in 2007, largely out of a fit of frustration and anger at the self-evident failure and lack of individual/collective effort I saw on a daily basis by the South Florida news media. Specifically, its collective failure to evolve from what it once was -home to nationally-respected who were in some cases some of the best and most-dogged investigative news sleuths in the country.
It's why so many of them eventually wound up at the then-three national U.S. TV networks and the fledgling CNN when that cablenet debuted.

 My complaint, summed-up, was that the South Florida's press corps' failed to build upon this track record, and failed to expand its level of news coverage of public policy and local government in ways that readers/viewers clearly wanted to see and rather expected.

Though I was born in San Antonio, Texas a few years before, my family arrived in Miami from Memphis when I was seven years old in the Summer of 1968, the day after Miami Dolphins #1 Draft pick Larry Csonka of Syracuse signed with the Dolphins.
As everyone who knows me then or now can tell you, I have been a devout news, sports and public affairs junkie ever since then.
But the difference between then and now is that when I was growing-up in South Florida in the '70's, there was an All-News AM radio station, WINZ AM 940 that was a CBS News affiliate and provided lots of news reportes to new York, especially those covering weather, immigration and the Sapce Shuttle.

That has NOT been the case in several decades, nor has there been even one attempt by anyone to lay the groundwork for a Local News Cable channel of the sort that has existed in many media markets throughout thsi country, including some smaller than South Florida's.

Why has COMCAST, long the dominant cable provider in South Florida, utterly failed to deliver on that potential? Well, you know who never asks?
The South Florida news media themselves, including the Miami Herald and the South Florida Sun-Sentinel.
If you want to waste an hour, try going thru their newspaper archives and try to find a single story about the subject in the past 20 years.
That's the sort of media area South Florida is.

That's made worse because with my crazy accurate memory, I've been able to recall  at the drop of a hat the names of individual reporters and anchors at local TV/radio stations and reporters and editors at the Miami Herald and the late Miami News -that I spent so much time at as a High School student- and the individual beats their reporters covered and owned .
And the important news stories they broke or gave much-needed historical context to when it really mattered to residents of South Florida, NOT after-the-fact months later in some investigative piece clearly designed to win journalism awards, NOT keep South Florida properly informed.

I still have an institutional memory of what those people were able to do with much less in the way of resources and technology than the current crew of South Florida journalists have and take for granted, for whatever reasons.
That doesn't just rankle, it makes me cringe, because so much of what I regularly consume from local South Florida media isn't just parochial but even shallower than the above ground swimming pools that once seemed to dominate South Florida and North Miami Beach in the 1970's.

 And that means that getting to the heart of some of the endemic and unique problems of South Florida, much less their possible solutions, are one day farther away than they need to be for our community's long-term sake.

 Over the past nine years that I have been writing this blog, a recurring theme here has been the cleavage between what the South Florida news media believes is perfectly acceptable in terms of effort and end product for news consumers, and what the public wants and expects from them. 
A graph where X never meets Y.

Over the years, the insufficient level of individual and collective effort expended by the South Florida press corps and the dominant English-language news outlets has only gnawed away at me and other well-informed observers I know and trust, as we are continually see both individual reporter bias, institutional lack of historical knowledge and lack of torpedo every well-intentioned effort to make local South Florida residents better informed about their community and the state that is now the third-largest in the country.

We see the growing gap between what the public expects from print/TV reporters and columnists and TV Assignment Editors and News Directors, in the form of interesting and compelling ways to cover local news, and what is actually presented to us as readers and viewers, as the very seeds for our area's growing technology and information gap.
A growing class and income chasm that won't be made smaller by simply pretending that it doesn't exist.

These same national trends are regularly and correctly decried in Washington as harmful to the nation's future and economic vitality when presented calmly as facts by politicians of varying political persuasions and august public interest groups with demonstrated track records for being non-partisan, but somehow, closer to home, these same problems are largely ignored when they are pointed out by people like myself and other public observers in South Florida who want this community to be MUCH BETTER than it is,.
Even when we use self-evident facts and the news media's own track record as our opening and closing arguments.

It's not exactly a secret that compared to the rest of the country, South Florida's relative youth historically -the City of Miami not being founded until 1897- and large and ever-growing population of Northeastern and Midwestern transplants whose history and allegiances remain elsewhere years after they've moved here, has always worked against the long-term interests of South Florida institutions, civic groups and foundations, even ones who profess laudable societal goals and do try to show some spirit and verve.

 But this also means these groups are NOT front-of-mind and front-and-center when it comes to focusing the community's attention on problems the way similar groups are elsewhere in the country.
It's not an excuse, merely a reflection of history and common knowledge, borne of experience living in and growing-up in South Florida.
But at some point, these same groups current unwillingness to point out the problems at hand and suggesting tangible solutions, has to be called out, and I will be doing just that in a future post with some energy and enthusiasm that I know will surprise and anger many with its ferocity and focus.

 So be it!
My blog has never been interested in carrying the water for South Florida's elites or well-off.
#disrupt

But as it concerns today's theme of journalistic lack of effort in South Florida, it's hard to shake the notion that many of these civic groups ansd foundations, so dependent upon the South Florida news media for positive attention and charity dollars when they can get it, seem to spend an inordinate amount of time and energy denying self-evident problem in large part  because of whose oxen may well need to be gored. (Or is it a case of being afraid to bite the hand that feeds them?) 
The South Florida news media's.

To me and many of the people I regularly speak with and confide in here in South Florida and throughout the Sunshine State -even many reporters, editors, columnists and TV anchors whose names are known instantly to many of you- the gulf in South Florida between what is possible in local journalism because of advances in technology that make it easier than ever to report accurately and in real-time, has, unfortunately, never seemed so large as at it does at present.

 This is made all the worse by what takes place everyday with the two largest South Florida-based daily newspapers, McClatchy's Miami Herald and the Tribune Company's South Florida Sun-Sentinel, both of whom are and have been going in the wrong direction from readers desires for far too many years.

Since the majority of my focus on this blog, despite my 1,001 other interests and passions, has always been what is happening in South Florida -for good or for bad and why- I write to day to share some much-needed wisdom from a trusted source I have long depended upon, even while never mentioning her previously: Margaret Sullivan, the departing New York Times Public Editor.
At the end of her term as the the Reader's Ombudsman, just as was true throughout when she never hesitated to challenge long-established Times icons and the Times' often counter-intuitive ways of thinking about the larger public interest, Margaret Sullivan gives as good as she gets.

As I have remarked here many times in the past with fact-filled blog post and copies of letters to the Miami Herald's management, the Herald never replaced their Ombudsman, Edward Schumacher-Matos, after he left for NPR. And they consciously ignored many of the common sense suggestions he made about journalists.
That includes his April 25, 2010 column, Reporter-columnists tread fine line with readers' trust about the need for journalists to publicly come out to readers as one one thing or the other, i.e. not being both reporter AND columnist, because of the damage that such dual roles can cause to perceived bias and credibility with readers.

 The Herald ignored that advice when it came to dealing with both Beth Reinhard and later, Marc Caputo. If you want a copy of that column, just write me and ask for a copy.
It's not been available at the Herald's website for many years.

To see how indifferent the Herald's management was to reader perceptions of bias or unfairness, take a poke at my blog post from May 21 of 2012 titled, 
"What's going on at the Miami Herald? More than a year after the last one fled, the Herald still lacks an Ombudsman -and shows no sign of getting one- to represent readers deep concerns about bias, misrepresentation and flackery on behalf of South Florida's powerful & privileged at the Herald. And that's just one of many unresolved problems there..." 

 See also, among many others to choose from:
11/12/10 - A day in the life of McClatchy's Miami Herald, as viewed by a reader who's largely given up on them fixing their problems, or surviving long-term
http://hallandalebeachblog.blogspot.com/2010/11/day-in-life-of-mcclatchys-miami-herald.html

12/21/11- 
For another consistently lousy year of journalism at the Miami Herald, esp. covering Broward County, more lumps of coal in the Christmas stocking of One Herald Plaza -Part 1

8/13/13 - Former Miami Herald Ombudsman Edward Schumacher-Matos -whose position at the Herald remains unfilled 27 months later by McClatchy execs- as NPR's Ombudsman, lays the wood into NPR's Laura Sullivan & Amy Walters for a 2011 investigation re foster care in South Dakota, which officials there took umbrage with, and for good reason it seems. “My finding is that the series was deeply flawed and should not have been aired as it was”

 I hasten to add that this was also during the McClatchy era when the Herald ran a multi-weeks old story about Donald Trump in the "Breaking News" section of the Herald's Broward homepage on Monday December 19th, 2011 at 11:21 p.m.
And there it stayed for days...
Really. :-(

Margaret Sullivan's final column from last Friday is a column of pure gold, for it has much that the South Florida press corps could and SHOULD learn from in the way of perceived reporter/editorial/institutional bias, attention to accuracy and willingness to publicly admit mistakes.

 I highly commend it to you and ask you to consider sharing it with others you know in South Florida and throughout the Sunshine State who think as I (we) do -that South Florida and the rest of the state would be much better off with a fully-engaged and curious press corps year-round, not the one we have had for years that habitually takes a Summer slumber or vacation come mid-June, never to be seen again until after Labor Day, no matter how important the story.

New study by "the American Press Institute - almost no one trusts the media. The report found that just six percent of Americans have a great amount of confidence in the press.  To put that into perspective, the API ‘s study showed that Americans trust only Congress less than the media. Other organizations that the public has more confidence in than journalists: banks, organized religion, the Supreme Court, and the military.  The number one reason people mistrust the media is that they found reports one-sided or biased. Following closely behind was that readers found something factually inaccurate. Interestingly, respondents to the API report said that how a media outlet responds to inaccurate reports is extremely important.  “Several focus group participants said they do not expect news sources to be perfect and how a source reacts to errors can actually build trust,” stated the report. “Several people said that owning up to mistakes and drawing attention to errors or mistakes can show consumers that a source is accountable and dedicated to getting it right in the long term.” 
On the heels of this not-at-all surprising survey comes this great rear-view column from Sullivan, soon-to-be the Washington Post's new media columnist.




New York Times
The Public Editor's Journal - Margaret Sullivan  
Five Things I Won’t Miss at The Times — and Seven I Will  By Margaret Sullivan 
April 15, 2016 10:00 am 
April 15, 2016 10:00 am
While preparing to leave the public editor’s office and move to Washington, I’ve been getting together in recent weeks with some people I’ve met while living in New York. One was Ben Smith, the editor in chief of BuzzFeed, who asked me over lunch what columns I planned to do before I left. I tossed it back to him, asking what he would like to read, and he suggested I take up “what I love and what I hate about The New York Times.”
This guy’s definitely got a future as an editor! I decided to tweak his idea, with a nod to Nora Ephron’s list from her book, “I Remember Nothing: And Other Reflections.” (Of all the people I wish I had been able to meet in New York, she tops the list.)
Read the rest of her great post at:
http://publiceditor.blogs.nytimes.com/2016/04/15/five-things-i-wont-miss-at-the-times-and-seven-i-will/?module=BlogPost-Title&version=Blog%20Main&contentCollection=Opinion&action=Click&pgtype=Blogs&region=Body&_r=1
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Tuesday, August 13, 2013

Former Miami Herald Ombudsman Edward Schumacher-Matos -whose position at the Herald remains unfilled 27 months later by McClatchy execs- as NPR's Ombudsman, lays the wood into NPR's Laura Sullivan & Amy Walters for a 2011 investigation re foster care in South Dakota, which officials there took umbrage with, and for good reason it seems. “My finding is that the series was deeply flawed and should not have been aired as it was”







Poynter.org
NPR stands by story its ombudsman criticized
by Andrew Beaujon
Published Aug. 12, 2013 5:29 pm
Updated Aug. 12, 2013 5:34 pm
There are six chapters of NPR Ombudsman Edward Schumacher-Matos’ epic examination of Laura Sullivan and Amy Walters’ October 2011 investigation about foster care in South Dakota.
The series won awards but was also criticized by the state’s governor and head of its Department of Social Services. “Many South Dakota residents also have written me in disapproval of it,” Schumacher-Matos writes. “My finding is that the series was deeply flawed and should not have been aired as it was.” 
Read the rest at:










Edward Schumacher-Matos split his Ombudsman position at the Miami Herald in May of 2011 after he'd been WITHOUT either a blog or a weekly print or online column, but rather saddled with a peculiar once-in-a-while, sometimes every 3-4 months column thing, for NPR in Washington, D.C. 

Schumacher-Matos' position at the Herald remains unfilled 27 months later by McClatchy execs, who seem to place no value on readers and their questions of fairness or bias having a seat at the table.
There's nobody to represent readers' deep and justified concerns about examples of bias, misrepresentation and flackery in the paper on behalf of South Florida's powerful and privileged, who have high-powered attorneys and PR consultants to ensure they are seen only in the most positive light.
But then that's just one of many unresolved customer problems there these days that cause it to lose readers every week.
It's fair to say that a lot of people in South Florida took ESM and his position for granted, including lots of local bloggers and politicians, and the Herald certainly did him no favors by NOT giving him much of a perch to speak out from.

 But something, even infrequent, is better than nada, and right now, with that reader level of confidence among serious readers of the Herald as low as it's ever been, it's worth a minute to consider what message they are sending when they refuse to name anyone to that position.

 His infrequent columns at least tried to keep Herald reporters and editors on the level and be square with readers, but since he left, anything goes -and does.

While I've written about this troubling subject many times on this blog, and have written Herald management and editors about their failure to fill the position, even posting those emails to them here for you to see for yourselves, it's clear they have a different point-of-view.
It is what it is.

To see how indifferent they are to reader perceptions of bias or unfairness, take a poke at my blog post from May of 2012 titled, "What's going on at the Miami Herald? More than a year after the last one fled, the Herald still lacks an Ombudsman -and shows no sign of getting one- to represent readers deep concerns about bias, misrepresentation and flackery on behalf of South Florida's powerful & privileged at the Herald. And that's just one of many unresolved problems there..." 
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Monday, September 10, 2012

Fact checking the Miami Herald's dubious claims on Education: Over the weekend, I unexpectedly found myself forced to 'school' the Herald's Executive Editor after she bragged about the Herald's coverage of Education. I had to bring up some inconvenient facts rebutting that claim

A Miami Herald vending machine in front of the Denny's restaurant on West Hallandale Beach Blvd., Hallandale Beach, FL, right near one of the city's two infamous red-light cameras. (Now the daily price for a Herald is 75 cents, of course, not the 50 cents depicted in photo.) July 3, 2011 photo by South Beach Hoosier. © 2012 Hallandale Beach Blog, All Rights Reserved

On Sunday morning, in going thru the Miami Herald's crummy and uninspiring website, mostly  making mental notes about all the stories that should've been present eight weeks before national, state and local elections take place -but WEREN'T-  rather than looking for something in particular that I was expecting to be there, I came up short when I clicked "Opinion" and saw something there that was as objectively false as anything I'd seen in the paper this year. http://www.miamiherald.com/opinion/#navlink=navbar

You see it was there that I first came across Herald Executive Editor Aminda Marques' piece about the Herald's coverage of education policy, and in my opinion, bragging about something she had no business bragging about. That is, IF facts and reality matter.
They still do to me, what about you?

If I'd had a few minutes to really think it through, I'd have actually posted the knowing response below to my blog right away instead of placing it on the Herald's website, since more people would likely see it here sooner than in that Herald article, since depending upon how many comments the original article garnered, my experience in talking to other people is that most people won't read more than whatever comments happen to be on that particular page, depending upon whether your default setting is Most Recent or chron order of first comments to most recent. 
Me, I read all comments of articles I find of interest in chron order.
Now perhaps it was because I'd already had more Hazelnut-flavored coffee than I should've yesterday morning, while lisitening to the network TV morning chat shows on in the background while checking out my usual Sunday morning media breakfast buffet on the computer. 

The only thing that was different this time than the past few months was that I had to be sure not to get too engrossed in something I was reading once This Week in South Florida with Michael Putney ended, since I needed to swing by the store and pick up some bags of ice on the way to catch the Dolphins 2012 season-opener in Houston at my sister's place out in Pembroke Pines, and not be late for the 1 p.m. kickoff.

(As usual, the part of the drive from Hallandale Beach to Flamingo Road in Pembroke Pines via Pembroke Road that was the worst stretch, even on a Sunday afternoon, was between Washington Park in Hollywood and  University Drive in The Pines. The reason? The number of speeding drivers who ride-on-your -bumper when you're doing the speed limit out-numbers safe drivers like me by a factor of 3:1. Some day, I know I'll see a cop on that stretch giving speeding tickets, but after all these years, still nothing as of yesterday! Some day though...)
Miami Herald
Why everyone — parent or not — should care about education coverage
By Aminda Marques Gonzalez
In Print September 9, 2012

Two weeks into the school year and The Miami Herald education team has as much on its to-do list as most children returning to school.

The Miami-Dade school system is putting a $1.2 billion bond referendum before voters, money that would be used to repair aging schools and upgrade technology. The Broward school district is struggling with a troubled transportation system that has left scores of children without rides. The embattled Florida education commissioner resigned weeks before the start of a new term.

Few topics we cover have as broad an impact as education.

“Anyone who has a child in school feels so close to the news,” said Charlene Pacenti, The Miami Herald’s education editor. “Does my school have a leaky roof? Does my child’s classroom have the technology it needs? Is my child’s bus going to come on time? — these are the issues they care about.”

Beyond the parents of school-age kids, what happens in the classroom and at the school district touches the entire community, from the homeowners whose property taxes support our educational system to the business community, which has made education a touchstone of economic growth.

No one is better poised to provide substantive, unbiased schools coverage than The Miami Herald education team. Our coverage is led by Pacenti, a 20-year news veteran with school-age daughters. She also oversees MomsMiami.com, which she helped launch.

Reporter Laura Isensee covers the Miami-Dade school district and Michael Vasquez covers Broward schools and higher education. Both bring years of experience in government reporting to the education beat, as well as an ability to explain how local, state and national policies affect children, parents and teachers. For live coverage, follow Isensee on Twitter at @LauraIsensee and Vasquez at @mrmikevasquez. Pacenti tweets using @MomsMiami.

Parental engagement in education issues has risen dramatically, Pacenti said, fueled by cuts to school budgets across the state.

“Parents are getting involved like I have never seen,” she said. “They have an appetite for this news. They are sharing it and they are acting on it.”

This year’s coverage will focus on three key issues: the Miami-Dade bond referendum and the state of schools in Broward; the introduction of new federal “common core” standards as the FCAT is phased out; and the role of technology in education.

“Education is fundamental,” Isensee said. “It’s so important how well we’re educating students and preparing the next generation. I care about those things. It’s why I wanted to be a journalist in the first place, to tell stories that shape people’s lives.”

 -------
My response, such as it was on the spur-of-the-moment is here:
Ms. Marques, how many emails have I sent you and Rick Hirsch and other key Herald managers and editors over the past few years, and posted on my blog, asking a simple question of you all: WHY do you all persist in using the personnel and technology you have in the strange way you do that does NOT take full advantage of either the personnel or technology, which regularly cheats readers out of useful content? Here are some facts that you seem to want regular Herald readers to ignore:

In the year 2012, the Herald STILL has no Education blog. Is there a newspaper in this country with your circulation size that DOESN'T? I doubt it. Now, if something important happens involving Education, especially up in Tallahassee, it appears on the Naked Politics blog, which while slightly better than it had been for years, is NOT the place that anyone goes to read about Education policy news. But because you lack an Education blog, you stick it there. Bad idea.
You've STILL never replaced the former Public Ombudsman, Edward Schumacher-Matos, who left well over a year ago for D.C. and NPR, someone whom you NEVER gave a blog to so he could update columns and comment on breaking stories or controversies. Because he was NOT even a regular Sunday feature, often, entire MONTHS would go by in between columns, and at that point, the stories he wrote about were either forgotten -or hidden behind the Herald's archives pay-wall. How is that any way to engage the public???
While you DO run a Gay blog on the website, it seems more like a pep squad or bulletin board for Gay interests rather than an objective news outlet that shows Gays here are like everyone else in South Florida: some good, some bad, most apathetic like everyone else down here. Unfortunately, on that blog, Gays are either heroes or victims but they're never anything else. It's unrealistic.
For reasons that nobody can figure out, you persist in posting Spanish-language blogs on the Herald's website instead of having them at El Herald.
I could go on... and have gone on with lots of specificity in those emails I've sent you and others at One Herald Plaza. And yet you do nothing...and the unsatisfactory status quo persists. 
Honestly, it's time you folks making the final decisions look in the mirror and figure out a way to make the Herald's print and website content better and more useful to readers who want to be engaged before you become even more irrelevant to South Florida.
------

By the way, just for the record, on Sept. 24, 2010, I sent several members of the Herald's management team an email noting that the Herald had neglected to effectively report on the search for a replacement for then-Broward School Board General Counsel Ed Marko -in place since 1968!- and had yet to mention the candidates being considered as Marko's replacement for that important and high-paying job.
I noted in that Sept. 24th email that the last time the Herald even mentioned Marko leaving was Nov. 3, 2009.
Nearly 11 months!

Some of you newer readers to the blog might never have seen my past emails to Herald management -and my subsequent posting to my blog- taking them to task for the downward spiral that prevents real news from ever appearing in print like it used to, especially local government stories.
You might want to read the following to consider yourself brought up to speed.
May 21, 2012 - What's going on at the Miami Herald? More than a year after the last one fled, the Herald still lacks an Ombudsman -and shows no sign of getting one- to represent readers deep concerns about bias, misrepresentation and flackery on behalf of South Florida's powerful & privileged at the Herald. And that's just one of many unresolved problems there...
December 21, 2011 - For another consistently lousy year of journalism at the Miami Herald, esp. covering Broward County, more lumps of coal in the Christmas stocking of One Herald Plaza -Part 1
December 21, 2011 -Part 2 of More lumps of coal in the Christmas stocking of One Herald Plaza for another consistently lousy year of journalism at the Miami Herald, esp. covering Broward County

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Monday, May 21, 2012

What's going on at the Miami Herald? More than a year after the last one fled, the Herald still lacks an Ombudsman -and shows no sign of getting one- to represent readers deep concerns about bias, misrepresentation and flackery on behalf of South Florida's powerful & privileged at the Herald. And that's just one of many unresolved problems there...


What's going on at the Miami Herald? More than a year after the last one fled, the Herald still lacks an Ombudsman -and shows no sign of getting one- to represent readers deep concerns about bias, misrepresentation and flackery on behalf of South Florida's powerful & privileged at the Herald. And that's just one of many unresolved problems there...


Those of you who come to this blog regularly will recall that back in December and January, I sent a very thorough letter to the top management of the Miami Herald -Publisher David Landsberg, Executive Editor Aminda Marques and Managing Editor Rick Hirsch among others- and some folks at parent company McClatchy Company regarding longstanding problems that I'd been aware of and had observed both in the newspaper and on their website. 


Problems that, from my perspective, at least, they seemed to be expending precious little time, energy and resources on resolving any time in the near-future, judging by the physical product they continue to churn out and what you continue to see on their crummy static website.


Clearly, that doesn't speak well of what's going on down at One Herald Plaza, but then that's not breaking news, either.


After sending those emails, I later re-purposed them and posted those comments here on December 21, 2011.


For another consistently lousy year of journalism at the Miami Herald, esp. covering Broward County, more lumps of coal in the Christmas stocking of One Herald Plaza -Part 1
http://hallandalebeachblog.blogspot.com/2011/12/for-another-consistently-lousy-year-of.html

Part 2 of More lumps of coal in the Christmas stocking of One Herald Plaza for another consistently lousy year of journalism at the Miami Herald, esp. covering Broward County

I heard via email from several other concerned media watchers in South Florida -some of them with names you'd instantly recognize- who also don't like the look of things at the Herald -or the South Florida Sun-Sentinel, either, for that matter.


People who, like me, feel that that given its enormous resources, even with a smaller staff, the Herald is not only short-changing the community in its geographical area, but has actually abdicated many of its basic reporting coverage responsibilities in critical ways, and yet can't even point to better and more nuanced reportorial coverage of the places it will actually deign to cover. 


While many people who wrote agreed with me just about 100%, others admitted that they hadn't personally noticed certain things I brought up to Herald management, but that once I mentioned it and they'd had some time to think about it, they found themselves largely agreeing with me that in a competitive marketplace, there was no logical reason for failing to resolve some of these longstanding problems that Herald readers have with the newspaper.


That was especially the case with the Herald's atrocious coverage of Broward County people, places and government, both local and county, where almost every night of the week, you can go to the Herald's Broward homepage, and yet consistently find that less than 40% of the listed stories have anything to do with Broward County.
http://www.miamiherald.com/news/broward/#navlink=navbar


Who deliberately runs a newspaper like that? 


In any case, besides some small initial response that first week after they were sent, which came just before the holidays, six months later, nobody from the Herald's management has since followed-up with me or gone public in the newspaper about what and when the Herald is going to do something to prevent the slippery-slope from becoming "the new normal."


A good first step, though long overdue, would actually be hiring an Ombudsman, one who actually lives in South Florida and who not only has a weekly column, but is also equipped with a daily blog.


Someone to better represent readers with deep concerns about the Herald's reporting and editorial bias, misrepresentation of facts, consistent curious choice to leave some key facts out of certain stories, and the perennial concern about Herald flackery on behalf of South Florida's business interests and the personally powerful & privileged -like the newspaper's love affair with M-D Schools Supt. Alberto Carvalho, of whom seldom is heard a discouraging word.


But it's been more than a year now since Edward Schumacher-Matos left for NPR and the Council for Foreign Relations, and nothing is happening, even though that's actually something fairly easy to fix on that laundry list of unresolved problems there...
When are we going to see some tangible signs of positive change at the Herald?


And have you seen how weak their offerings are on their YouTube Channel? http://www.youtube.com/user/MiamiHerald/ 


Without naming names, I know for a fact that there are twenty-something female bloggers in Scandinavia who are so popular that they produce more original video content and get more eyeballs seeing their original content on their YouTube Channel than the Herald gets for their's. (And they do it themselves, too.)


In fact, I know one such blogger in particular who has produced a number of videos within the past six months, most of which have been seen more times than ALL the Herald's videos for the past nine months combined. 


You'd think that by now, the folks locally at the Herald and in Sacramento for McClatchy, would have the good sense to be embarrassed at having all the resources they have, in a large market like this with so many interesting, bizarre and controversial things going on, yet posting such feeble content.
But, apparently, they're not.
------


Miami Herald
Looking back on 4 years of critiquing The Herald
By Edward Schumacher-Matos
May 1, 2011

Nearly four years ago, I wrote my first column as ombudsman. This is my last. I leave having learned a lot about you, the readers. I leave having failed you, too, in one promise.

I learned foremost that you care — about your community and your newspaper. You write a daily avalanche of e-mails to me and others at The Miami Herald or post comments online, often with passion, over issues in South Florida and the state.

When you don’t like how your point of view was treated in an article, you often threaten to cancel your subscription. Few of you actually do, at least for reasons of coverage. If anything, your reaction shows that you are reading the newspaper. And while most of my columns have been critical of something The Herald has done, you and I share this secret: For every article we disagree with, there are many, many more that we like. No other local news outlet keeps us as well informed.

I also learned your hottest buttons: Cuba, Israel, immigration, taxes, gay rights. And, of course, party politics. Your antennas are acute for any indication that The Herald might be tilting pro-Republican or Democrat.

But whatever your political inclination, the stories you like the most are investigations that ferret out local corruption. As The Herald has redefined itself through smaller staffs, shrinking paper size, and online expansion, you have overwhelmingly implored that it continue investing in the investigations that it does so well. After that, you most like local stories, though the Caribbean Basin and Middle East are local for you, too. You are sophisticated and cosmopolitan.

Few places in the country are so interesting. I am leaving to take up a new post as ombudsman of National Public Radio. I look forward to the political sensitivity of that role as NPR and the media nationally wrestle with how to finance responsible journalism and serve communities. But I will be sad to leave you.

So, how did I let you down? I announced in the beginning that in passing judgment on The Herald’s coverage — on whether it was one-sided, for example, or unfair or incomplete — I would tell you my position on the issue being covered in the original article. It was a revolutionary idea. Here is what I wrote in my first column:
“I’ll tell you upfront, and I’ll tell you my biases, for in the end what I write will necessarily be my own reasoned judgment. But I promise you it will be as fair as I can make it, never cynical, but sometimes irreverent. I strongly believe in good professional journalism, but I don’t think it’s Holy. You are welcome to agree, disagree or demand to kill the ump.”

That first column had to do with the coverage of the Gomez brothers, two young Colombians who were popular students but unauthorized immigrants detained for deportation. Their saga and the proposed Dream Act that might legalize them remains ongoing. Once a Colombian illegal immigrant myself, I wrote that I was sympathetic toward legalizing the unauthorized immigrants in the country.

Still, I criticized The Herald’s coverage for being slanted in favor of the boys. It largely overlooked legitimate questions held by many readers about the fairness of the Dream Act and legalizing the brothers.

But if I lived up to my promise in that first column, I found as the months went by that to state my position on the issues distracted from my critique of the coverage. I became the issue, instead of the reporting and editing by The Herald. As a mechanical matter, it also made the columns too long, especially if I wanted to explain the nuances of my views.

I didn’t make a conscious decision to stop the practice, but my promise somehow just slipped away.

I still wonder if there is a way to revive the idea, not just for ombudsmen, but for reporters.

We know that journalists are human and have opinions and political preferences. There also is no such thing as pure objectivity. We all see through the lens of our upbringing.

Most reporters stretch mightily to set aside their biases and follow basic journalistic rules. Editors further scrub stories for objectivity and fairness.

But we as a society are now in a cynical “post modern” age in which we have been taught to “deconstruct” articles in search of the writer’s supposed underlying intent. Trust in the news media is low. Would transparency about a reporter’s personal views help recover trust then? Is there a practical way to make it work? Or would it be a distraction from the news itself?

I don’t have the answers but would appreciate knowing your parting thoughts. As the news media fragments into many slivers of opinion, we risk fragmenting as a society and a nation. We need to have at least a common base of facts.

Thank you for the privilege of having been allowed into your homes and your considerations these past four years.
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Tuesday, November 8, 2011

Rudderless Miami Herald -Six months since Ombudsman Edward Schumacher-Matos left for NPR, Herald STILL hasn't replaced him -or done much of value

Above, "What's Black-and-White and..." neither a zebra or written or read with any enthusiasm. The Miami Herald and the South Florida Sun-Sentinel continue to underwhelm South Florida's populace with their chronically poor news coverage of local news, especially of local government and the nexus of lobbying and crony capitalism. August 21, 2011 photo by South Beach Hoosier.

Rudderless Miami Herald -Six months since Ombudsman Edward Schumacher-Matos left for NPR, Herald STILL hasn't replaced him -or done much of value
In fact, six months later, it's not just that there's still no Ombudsman... there's still no Broward-centric columnist or an Education blog or a South Florida-based conservative columnist or...

Below is the last column of Schumacher-Matos, someone whom I probably wrote at least once a month about self-evident mistakes, poor editorial judgment and leaps in logic, examples of bias, and all-too-many examples of reporters, columnists and editorial board editorials saying things that were factually incorrect and could be proven, all things I saw and continue to see in the Herald daily.

What's the Herald's plan???

The absence of a plan with the best interests of the readers and the continued taking for granted of both the readers and their intelligence, and the complete absence of what is already basic at many if not most newspapers of the Herald's size, makes me think my intuition is right:
Iceberg, dead ahead!!!

-------

Miami Herald
Looking back on 4 years of critiquing The Herald
By Edward Schumacher-Matos
May 1, 2011

Nearly four years ago, I wrote my first column as ombudsman. This is my last. I leave having learned a lot about you, the readers. I leave having failed you, too, in one promise.

I learned foremost that you care — about your community and your newspaper. You write a daily avalanche of e-mails to me and others at The Miami Herald or post comments online, often with passion, over issues in South Florida and the state.

When you don’t like how your point of view was treated in an article, you often threaten to cancel your subscription. Few of you actually do, at least for reasons of coverage. If anything, your reaction shows that you are reading the newspaper. And while most of my columns have been critical of something The Herald has done, you and I share this secret: For every article we disagree with, there are many, many more that we like. No other local news outlet keeps us as well informed.

I also learned your hottest buttons: Cuba, Israel, immigration, taxes, gay rights. And, of course, party politics. Your antennas are acute for any indication that The Herald might be tilting pro-Republican or Democrat.

But whatever your political inclination, the stories you like the most are investigations that ferret out local corruption. As The Herald has redefined itself through smaller staffs, shrinking paper size, and online expansion, you have overwhelmingly implored that it continue investing in the investigations that it does so well. After that, you most like local stories, though the Caribbean Basin and Middle East are local for you, too. You are sophisticated and cosmopolitan.

Few places in the country are so interesting. I am leaving to take up a new post as ombudsman of National Public Radio. I look forward to the political sensitivity of that role as NPR and the media nationally wrestle with how to finance responsible journalism and serve communities. But I will be sad to leave you.

So, how did I let you down? I announced in the beginning that in passing judgment on The Herald’s coverage — on whether it was one-sided, for example, or unfair or incomplete — I would tell you my position on the issue being covered in the original article. It was a revolutionary idea. Here is what I wrote in my first column:
“I’ll tell you upfront, and I’ll tell you my biases, for in the end what I write will necessarily be my own reasoned judgment. But I promise you it will be as fair as I can make it, never cynical, but sometimes irreverent. I strongly believe in good professional journalism, but I don’t think it’s Holy. You are welcome to agree, disagree or demand to kill the ump.”

That first column had to do with the coverage of the Gomez brothers, two young Colombians who were popular students but unauthorized immigrants detained for deportation. Their saga and the proposed Dream Act that might legalize them remains ongoing. Once a Colombian illegal immigrant myself, I wrote that I was sympathetic toward legalizing the unauthorized immigrants in the country.

Still, I criticized The Herald’s coverage for being slanted in favor of the boys. It largely overlooked legitimate questions held by many readers about the fairness of the Dream Act and legalizing the brothers.

But if I lived up to my promise in that first column, I found as the months went by that to state my position on the issues distracted from my critique of the coverage. I became the issue, instead of the reporting and editing by The Herald. As a mechanical matter, it also made the columns too long, especially if I wanted to explain the nuances of my views.

I didn’t make a conscious decision to stop the practice, but my promise somehow just slipped away.

I still wonder if there is a way to revive the idea, not just for ombudsmen, but for reporters.
We know that journalists are human and have opinions and political preferences. There also is no such thing as pure objectivity. We all see through the lens of our upbringing.

Most reporters stretch mightily to set aside their biases and follow basic journalistic rules. Editors further scrub stories for objectivity and fairness.

But we as a society are now in a cynical “post modern” age in which we have been taught to “deconstruct” articles in search of the writer’s supposed underlying intent. Trust in the news media is low. Would transparency about a reporter’s personal views help recover trust then? Is there a practical way to make it work? Or would it be a distraction from the news itself?

I don’t have the answers but would appreciate knowing your parting thoughts. As the news media fragments into many slivers of opinion, we risk fragmenting as a society and a nation. We need to have at least a common base of facts.

Thank you for the privilege of having been allowed into your homes and your considerations these past four years.

-----
Below are excerpts from an email that I wrote some well-informed media friends around the country back on January 24th.

Reading this Romensko column from earlier today about the relative state of the Washington Post that I read in print everyday for 13 years, and have read just about everyday online in the seven years since moving back to South Florida, I once again got to thinking about the Miami Herald and their part-time ombudsman, Edward Schumacher-Matos, a sometime subject on my blog, along with former Herald Exec. VP and Editor Anders Gyllenhaal, now up in McClatchy's HQ in D.C.

Three weeks into 2011, the Herald's ombudsman still doesn't have a print column that runs once a week, or even runs fairly regularly, since it's often many weeks in-between his essays.

Today is January 24th, but his last column was January 2nd:
Educators weigh in on Herald’s coverage

And the last one before that was... November 28th:
Ombudsman: Are teachers treated fairly by The Miami Herald?

And before that, October 10th:

(Three columns in 14 weeks.)

Hmm-m... it's as if Schumacher-Matos is filing his columns via 'a slow boat from China,' which is yet another example of the Herald continuing to NOT properly use technology and resources available to them, to add to an already LONG list of negatives that readers I know are definitely keeping track of.

For whatever reason, one that has never been fully explained to readers, Schumacher-Matos STILL doesn't have a blog like many other newspaper ombudsmen, there's STILL no designated space on their website for him, with either his name, the word "Ombudsman" or an icon, to make him easier to find for readers.

In fact, you STILL have to use the search function to find his most recent column.

And unlike has been the tradition with the NYT's Ombudman column, which links directly to the stories that are being hashed-over, so that readers can see for themselves what it originally said, the Herald has no links and the original stories are usually locked in the paid archives discussed because... yes, it's six weeks between his columns.

If you never saw the article being discussed the first time, you're out of luck and have to rely on him being accurate in his description.
Is that really any way to run a railroad in 2011?

---------
To compare the seriousness with which it takes its role of being the eyes and ears of the community's readers with the Herald's benign, er, malignant neglect, read this column by the-then Post Ombudsman Andrew Alexander in his last column in that position ten months ago:

The Washington Post
Can The Post regain its legacy of excellence?
By Andrew Alexander
Sunday, January 23, 2011

My fourth-floor office looks out over the main entrance to The Post. I often glance across 15th Street and see tourists taking photos of the newspaper's iconic nameplate. For so many, The Post has a reputation for journalistic excellence. Will it endure?

I've pondered that question while crafting this column, my last as ombudsman. So, too, have many of the tens of thousands who e-mailed or called during my two-year term as the readers' representative. A dominant theme has been that The Post's journalistic quality has declined. It's a view I share.

Read the rest of the column at:
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Tuesday, July 26, 2011

ZERO: Number of times this year that Rep. Frederica Wilson (FL-17) has been written about in the BrowardPalmBeach NewTimes regarding her job in D.C.

So, did you see the BrowardPalmBeach NewTimes stories on what Reps. Alcee Hastings (FL-23) and Frederica Wilson (FL-17) are up to with congressional redistricting, with those State Senate meetings in Broward and Miami-Dade just a few weeks away?
Or, who they're using as consultants? (Is it Tony Crapp, Jr., the recent fomer City of Miami city manager?)
Or the articles on the same subject in the Miami Herald or South Florida Sun-Sentinel?
Actually, there hasn't been one.

Back on June 4th, in a post titled, Still waiting for South Florida news media to mention that Frederica Wilson was only FL Rep. to vote YES to increase debt limit?
I reminded some of you all over again what sort of short shrift anyone in DC not named Debbie Wasserman-Schultz gets in terms of media coverage in South Florida, even though most of hers is almost entirely too flattering -almost sycophantic- as many prior posts of mine over the years have pointed out.

So today, with that same federal debt limit still in the news and nobody down here other than yours truly even publicly mentioning Frederica Wilson's seeming disconnection to the country and her district and her very dubious achievement, could you tell me the number of times this year that she's been written about in the BrowardPalmBeach NewTimes regarding her job in DC?

The answer is that the Miami-based congresswoman -who, unfortunately, represents me here in my part of Hallandale Beach - has been mentioned in that regard in the South Florida alternative news weekly ZERO times.

Here's the scoreboard for the MiamiNewTimes

Number of times this year that Rep. Allen West (FL-22 ), who represents north Broward and south Palm Beach counties has been mentioned in the Miami NewTimes?
Do you even have to ask?


Those of you who think that the BrowardPalmBeach or Miami NewTimes are going to do anything of substance to fill-in the gigantic information gap caused by the self-evident retreat on local news coverage of the rapidly-declining Miami Herald and the South Florida Sun-Sentinel, need to wake-up from your sleepwalking before you hurt yourself -or others.
Your false hope and naivete is going to costs you someday when you least expect it.

And have you seen some of the online pieces in the Broward NewTimes the past few months?
To call them paltry is to overstate the number of character spaces.
Really.

Oh, and you recall my blog post of last year in which I noted for the record that despite the generally poor-to-below average job done by the Herald and the Sun-Sentinel reporters, columnists and editors, they at least have their media email addresses in their pieces or on the company website, so they can be contacted diirectly -but don't count on replies, per Herald ombudsman Edward Schumacher-Matos- but the BrowardPalmBeach NewTimes management team doesn't.
They still don't.

And just as an aside, why are South Florida's overwhelmingly White and Cuban-American press corps so deathly afraid to ask Black elected officials, local, state and national, hard questions about budgets and govt. funding?
It's very, very patronizing.

Instead, almost every article about Wilson after she was elected was about her f-ing hats.

And since then, nothing about any of her votes to continue funding unsuccesful programs and policies.

As I've stated previously, I hope under the new redistricting plan drawn up under the Florida legislature, she can represent just Miami-Dade voters, so get familiar with her, Aventura!
She may soon be yours!
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