Showing posts with label Uber. Show all posts
Showing posts with label Uber. Show all posts

Wednesday, August 12, 2015

Wither #Broward's #tourism and reputation among the smart set among U.S. & foreign travelers? Or will #CommonSense get a second chance in Broward?

Wither #Broward's #tourism and reputation among the smart set among U.S. & foreign travelers? Or will #CommonSense get a second chance in Broward?

My email to some of the members of the Broward County Commission on Monday, in advance of their meeting Tuesday about transportation options for broward residents and tourists, including ride sharing apps like @Uber and @lyft.

I'll have some thoughts and some analysis of the decision made Tuesday here on the blog by Friday afternoon.

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August 10th, 2015

Dear Commissioners:

I'll admit it - I really wanted to comment earlier.
But I've tried my best to show some patience over the past few weeks before sending this email to you, since I wanted to wait a bit after the July 31 operational deadline came and went for @Uber & @lyft in Broward County.  

In anticipation of the Broward County Commission discussing/revisiting the ride-sharing ordinance on Tuesday, here's my thoughts re Uber & Lyft -and what I see as the continuing anti-consumer/anti-public transit situation at FLL- which I've been writing off-and-on for weeks.

Frankly, unless the current status quo changes, it'll be quite interesting to see and hear what visitors to Fort Lauderdale Hollywood International Airport tell TV reporters in the future when they're asked at the airport, while waiting near the baggage claim area, what they think about the fact that Broward County, the Sunshine State's second-largest county, has decided to forbid the use of popular transportation sharing apps within its borders. 
Bet I can predict what those visitors say to the reporters. 

As best I can determine, I've read every single newspaper article & column, tweet, blog post and aired TV segment about the matter, good and bad, that's been filed from somewhere in Broward County and environs, no matter how obtuse, incoherent or fact-challenged -or simply argumentative for the sake of being argumentative!
At this point, I'm pretty certain I know from all of this what people on and off the dais and in the community have said, claimed, denied, or otherwise thrown into the water to try to muddy things up for whatever reason.

I'm pleased to be hearing of late that some of your colleagues have, for whatever reason, come to see that their initial approach was perhaps less-than-satisfactory for a large number of Broward residents
than they originally thought. 
Especially for the many people in Broward who work unusual hours or who often need to get to places not located near any sort of reasonable public transit.

Trust me, my friends and former colleagues located overseas all know 
about what's taken place here over the past few months. They're very sharp and well-informed people to begin with, and most had already heard about the ridiculous news before I first thought to mention it to them the past few weeks. Still, they're shocked.

I'd like to think they had a much-better grasp of the facts and the real 
subtext and nuance after I sent them -and any journalists they knew in their own city- some helpful links to the myriad print and TV stories about the issue here, where, given a chance to do the smart and pragmatic thing, a majority of the Broward County Commission thought that firmly embracing the past with a passion was more important than admitting that the future everyone's been talking about was... already here. 
And wisely embracing that instead!

Because surely, given a choice, the Broward County Commission would 
recognize that it was time to admit that no amount of their pretending or wishful thinking were going to change that basic fact. 
But look what happened when given a choice.
The Broward County Commission chose poorly.
And NOT wisely.

Now that so many helpful innovations have been brought to the market by the sharing apps, it's hard for me to see that the public is willing to accept simply going forward WITHOUT them

It's hard not to reflect on this and also not observe how perverse it is that 
for so many years, the Broward County Commission has delighted in patting itself on the back for choosing an approach that the majority declared was "forward-thinking" when it came to some social issue.
This, even when a majority of Broward's population might NOT have necessarily been in favor of that change of approach in policy, or even thought it logical.

Yet, as the Commission has now proven again, it's equally happy to pat itself on the back for doing the opposite, and opposing a pragmatic and forward-thinking approach when it comes to economic and entrepreneurial issues that ARE strongly supported by the majority of the general public.
That's what you call a #disconnect.

Oh, and that glorious past?
A past where taxi drivers at FLL airport have routinely ripped-off domestic and 
foreign visitors left-and-right for years by driving routes to locations around the area that were NOT the shortest distance between any two points. 
Or even close to the shortest.

The disappearance of the simple (and much-missed) southbound exit from the 
airport onto U.S.-1/Federal Highway towards Dania, Hollywood, Hallandale Beach and points beyond, only facilitated this duplicity by the existing taxi drivers, and made a long-festering problem worse and more self-evident to anyone who was paying the slightest attention.
A fact I've recounted in precise detail to you all in a previous email.

Last year I told some of you the tale of a good friend (and fellow civic activist) 
from Hallandale Beach who, TWICE, after getting off a flight from Ohio, was offered a taxi drive home to Hallandale Beach... via a trip west to 595 and then State Road 7 and then...

Recognizing the scam for what it was -with the licensed taxi driver using the 
half-assed, poorly-conceived stop-gap U-turn north of the airport on U.S.-1 as a means to further confuse riders- my friend voiced his strong disapproval before things got worse.

That this same shady and illegal maneuver was tried by a LICENSED Broward taxi driver 
TWICE on one well-informed Broward resident within just a few months, says a lot about the severity of the problem that everyone ignores around here, not least, the South Florida news media.

Funny how the public never hears anything about taxi drivers getting punished 
for taking advantage of customers, esp at FLL and Port Everglades. 
Given Broward's penchant for capturing data, why isn't there a link to something useful like that prominently posted somewhere on the County website homepage?
Say, along with the name of the taxi company, a brief description of what took place, the amount of the fine imposed on the company by the County AND the number of infractions against that taxi company within the past year -or longer?
I'm all for warnings and Yellow Cards in soccer, but it's long past time for some Red Cards and ejections to take place at FLL, too.

Meanwhile, how do visitors to Fort Lauderdale Hollywood International Airport, 
esp. ones used to taking public transportation from the airport back to their home -in D.C., Chicago and Stockholm to name but three places I know- react when they first encounter Broward's public transit stop at FLL?
Specifically, the #1 Bus?

Tell me, does that bus stop STILL consist of a solitary bench without any shade 
or cover of any sort, despite the weather we have here?
Does that bus stop STILL lack any posted timetables that might help visitors consider their options?
Does that bus stop STILL lack a posted map there of the area?

Does FLL and its Director still believe that NOT having good sensible direction 
signs at the airport to the #1 bus stop, in the year 2015, is a good way of #branding?
I ask about that because you will recall that I mentioned to you last year that on separate occasions, I asked people working the official Help Desk at FLL how and where to catch a public bus. 
They didn't know.
Really.

Yep, that's how bad reputations start -and then get worse when nobody in a position 
of authority cares enough to resolve the problem on the public's behalf.
Which is why in the year 2015, there ought to already be an Advisory Board for Fort Lauderdale Hollywood International Airport that consists ENTIRELY of Broward citizens, with ZERO city or county officials.

And none of the Usual Suspects put forward by the Broward League of Cities and the like who always seem to have as their first goal, gaining more ultimate power and control for local public officials -always at the expense of Broward's beleaguered taxpayers.

I genuinely hope that if things go well on Tuesday as far as the entire Commission actually giving #CommonSense a second chance in Broward, some of you will also seriously consider supporting my idea of creating an appointed Broward Citizen Advisory Board for FLL.
I believe that can serve as a dynamic to make things better there for citizens, taxpayers and visitors to our area, the latter of whom deserve to have their first impression of the area be a positive one.

Tuesday, February 10, 2015

Connecting-the-dots on some South Florida transportation outrages re Tri-Rail; airline passengers being the low man in the airport totem pole at Fort Lauderdale Hollywood International Airport under Kent George; ethics of Delaware North's no-bid contract; Uber and Lyft fight for customer choice; fact-based sarcasm and then some about taxpayers and customers always coming up last when it involves transportation policy

Connecting-the-dots on some South Florida transportation outrages re Tri-Rail; airline passengers being the low man in the airport totem pole at Fort Lauderdale Hollywood International Airport under Kent George; ethics of Delaware North's no-bid contract; Uber and Lyft fight for customer choice; fact-based sarcasm and then some about taxpayers and customers always coming up last when it involves transportation policy








Speaking of South Florida transportation slowpokes, here are some quick appetizers:
SFRTA, i.e. Tri-Rail, finally got a YouTube Channel last week. 
Only took until February of 2015...

After finally getting on Twitter Jan. 27th! @Tri_Rail https://twitter.com/Tri_Rail

So why did it take them so long and why would they not have the word TriRail in their URL? That's what I'm wondering.

There's a YouTube Channel that's actually called SFRTA -because there wasn't one already!- and which uses one of SFRTA's photos called https://www.youtube.com/user/SFRTA which is run by someone interested in "model railroading and railfanning"

And so it goes in South Florida transportation circles.
Round-and-round instead of progress.
Can't wait until Tri-Rail hears about "quadraphonic" stereo...

(Warning: More fact-based sarcasm after the article)

South Florida Sun Sentinel
Uber doesn't like the rules? Tough
Gary Stein
February 1, 2015

Sorry, but I am not a card-carrying member of the trendy Uber Fan Club.

The arrogant yuppie, technology-based alternative to cabs is facing fines and being told to stop operating in Broward and Palm Beach counties -- and a lot of other places -- mainly because Uber has this idea about rules.

It doesn't like them.
Read the rest of the column at:

Do you mean the cellphone waiting lot at FLL that for years has had such poorly-designed directional signs that both longtime Broward residents and visitors who use it infrequently, constantly missed it, and had to drive round-and-round the airport?
THAT airport waiting area?






Well, as 
IF we needed more proof of how disconnected from reality the obtuse Sun-Sentinel and its Opinion page & Editorial Board members are... say hello again to Gary Stein, the same genius who's been directly involved for years in some of the Sun-Sentinel's most eye-rolling municipal election endorsements over the years that have left people scratching their heads.

Ones where Sun-Sentinel endorsements actually didn't use a candidate's demonstarted unethical behavior against them because as we've seen thru the years, the paper prefers identity politics to a competition of articulated public policy ideas.

Yes, the same Sun-Sentinel writing talent whose track record in the case of Hallandale Beach a few years back proved how little preparation they actually did before their Editorial Board's candidates interviews, given how little HE knew about ANYTHING, whether about the individual candidates or the specific issues affecting HB voters or...

Stein did so little preperation, in fact, that neither he or the other assembled geniuses there knew what most of us did: that HB citizens were being prevented from voting for three (3) City Commission candidates for the -yes- 3 available seats that November, thanks to the shenanigans of Mayor Cooper and her Rubber Stamp Crew, who wanted to insure a back-door route that would allow Comm. Anthony Sanders to get in by hook-or-by-crook and continue his years of misadventures in policy-making and ethics.

(Despite NOT being one of the two candidates who received the most votes, because of the way the the rules were written, Comm. Sanders got to stay on the dais, with predictably lamentable results since then for HB taxpayers and Small Business owners with common sense.)

I wrote about this back on October 17, 2012:

Absolutely pummeled! Hallandale Beach Comm. Anthony A. Sanders & ex-Comm. Bill Julian both bomb at the South Florida Sun-Sentinel's Editorial Board meeting for HB candidates Monday morning, while Csaba Kulin, Michele Lazarow and Gerald Dean shine while enthusiastically making the case for a pro-reform City Hall that actually serves taxpayers to replace the corrupt and unethical one we've been stuck with for years under Joy Cooper and her Rubber Stamp Crew; Kulin, Lazarow & Dean recount in detail most of the major issues and recent scandals; @SandersHB, @AlexLewy

http://hallandalebeachblog.blogspot.com/2012/10/absolutely-pummeled-hallandale-beach.html

and then later on October 30, 2012:
Their lack of Journalism ethics is hiding in plain sight: In their head-scratching endorsement of do-nothing Hallandale Beach Comm. Anthony A. Sanders over civic activist Csaba Kulin, the Tribune Co's Sun-Sentinel said he has "experience." Yes, but it's of the completely ineffective and unethical variety we don't want more of!; Vote Kulin!; @SandersHB
http://hallandalebeachblog.blogspot.com/2012/10/their-lack-of-journalism-ethics-is.html

As to the matter of the local taxi industry as it is managed by Broward County and its current notions of customer service, consider the curious case of my good friend and fellow HB civic activist Csaba "Chuck" Kulin.
Csaba is someone who is both well-known and trusted by so many of you because of his MANY 
years of hard work and dedicated civic service to the larger community, often a voice for reason and clarity against great odds.
And unlike many people I know, he DOESN'T embellish!

On two separate occasions between Sept. of 2013 and last April, Csaba saw exactly how benevolent Broward taxi drivers are when push comes to shove, and told me about what happened to him each time within 24 hours.
Csaba twice had to take a taxi from FLL to his home in Hallandale Beach after arriving either too late or TOO EARLY for me to swing by the airport -about 15-20 minutes from where we live- and pick him up, as he has done before many times for me.

Thanks to the egregiously poor job FDOT had done at that point in redesigning US-1 to and from the airport, particularly with their U-turn from hell, each time, the taxi driver consistently tried -but failed - to take advantage of Csaba by trying to drive him to his home in Hallandale Beach on NE 14th Avenue via... I-595 and then 441/State Road 7.
Yes, that State Road 441.

For those of you who are unfamiliar with our part of South Florida know, that is more than a little bit west of the airport's entrance and exit off of U.S.-1 the street that runs thru the middle of Hallandale Beach, Hollywood and Aventura.
And FAR west of dear old HB, as you can see here, via a hypothetical trip from FLL to HB City Hall I've created to demonstrate- https://goo.gl/maps/nc6DU 
Taking the route the taxi driver wanted would have more than doubled the taxi fare Csaba was charged.

Yes, as if the taxi driver thought that the best way to show some South Florida hospitality to someone who was groggy from a late or early-arriving flight, was by trying to take advantage of him and his wallet.
But Csaba was hip to what the taxi driver was up to, and forced him to drive the route the taxi driver in each case clearly did NOT want to take -the straightest route!

But think about how many dozens and dozens of times that happens a week when neither you or I know the passenger involved who ARE taken advantage of by unscrupulous taxi drivers.
What do you suppose those visitors image of Broward and South Florida is after that?
Exactly!

Uber and Lyft -the sooner the better as far as I'm concerned.















































And then, it's time for the Broward County Commission to finally wake up to the 21st Century and create a long-overdue citizen Advisory Board for FLL Airport, so that the cozy and curious business and economic connections there that consistently seem to work AGAINST the best short-term and long-term interests of visitors and Broward taxpayers, are finally given the proper scrutiny they have long deserved.

You know, like renewing a longtime no-bid contract with a company with years and years of public complaints and few answers?

Broward Commission skips bids, awards 15-year airport food contract to Delaware North

As my friend and fellow Broward civic activist Charlotte Greenbarg writes in the comments above, this particular move -which the Miami Herald never mentioned when it mattered- in rewarding a company that had longstanding problems delivering a quality product on a consistent basis to consumers, only shows the sheer level of power that lobbyists exert in this county, to the continuing detriment of Broward's taxpayers. :-(

South Florida Sun-Sentinel
No-bid airport contract raises eyebrows
February 7, 2014

The Broward County Commission may have chosen the best company for a multi-year airport food-and-concessions contract, but it's hard to know for sure because it skipped the open-bid process, raising questions and doubt.

Local governments are supposed to put contracts out to bid to ensure the public gets the best deal. Sure, the process is a hassle. And sometimes it's easier to re-up with a long-term provider if you want needed upgrades now, but face a contract from yesteryear. 

To make change happen quickly, we're told, is part of why the commission recently approved a no-bid, half-a-billion-dollar contract with the company that provides concessions in two of four terminals at Fort-Lauderdale-Hollywood International Airport. 

But such an argument speaks to why government leaders should be wary of long-term, no-bid contracts. 

Read the rest of the Editorial at:

As if we'd forgotten this three years before:
South Florida Sun-sentinel
Broward overpaid almost $1 million to clean airport, audit says
By Brittany Wallman, Sun Sentinel
May 10, 2011

FORT LAUDERDALE — Broward visitors overpaid almost $1 million to clean the airport over the 2008-09 budget years, and the county still pays more than other Florida airport authorities for janitorial work, the county auditor says.

The new audit raises an alarm about a $63 million cleaning contract the county has with Sunshine Cleaning Systems Inc. Its 280 workers wash windows, clean toilets, vacuum carpets, and clean parking garages and sidewalks at Fort Lauderdale-Hollywood International Airport.

Read the rest of the article at:

The way the whole Uber fight has taken place in Broward and environs the past few months makes clear to me and many others that by almost any reasonable standard, Broward County Aviation Dir. Kent George has a lot to explain to taxpayers, residents and business community.
Especially about the self-evident problems at/around & w/FLL that he seems inclined not to either answer or be held publicly accountable for.

It's time to change that dynamic and the best way is by the injection of MORE Sunshine and the creation of a citizen-led Advisory Board that has both no aviation or hospitality lobbyists or reps and zero Broward County bureaucrats acting as "minders" to prevent the public from looking around and kicking the tires.
"Tires" we all have collectively helped to buy thru years and years of user fees.


Dave 

Saturday, January 3, 2015

#Ridesharing in Broward County - Broward County Commission holding workshop Tuesday January 6th to discuss issues surrounding Uber, Lyft, ridesharing and taxi services

I heard some very interesting news about public policy this morning from new District 6 Broward County Commissioner Beam Furr, someone whom I support now and in the past in large part because of his longtime commitment to not only the long-term best interests of the citizens of Southeast Broward, but also his steadfast commitment to employing common sense and financial accountability for those taxpayers in making and implementing public policy.

Unfortunately for Broward residents and South Florida in general, those traits also make Comm. Furr stand out among South Florida's legion of pols and govt. officials, too many of whom have become conditioned into believing that bigger government and more regulation is the answer to every policy problem and conundrum, even when it's clear that it's NOT.

On issues large and small, Beam Furr has shown himself over the years to be someone who does NOT believe in one-size-fits-all public policy, and we are indeed lucky for that.
Fortunate to have someone like him who is not afraid to do some original thinking andsome heavy-lifting when it's necessary instead of leaving it to others to decide the matter.

In that respect, Comm. Furr most ably shows the qualities that made him the sensible choice to represent this part of the Sunshine State's 4th-largest county and succeed someone else on the County Commission who was not afraid to be a leader on important issues of governance and the public's rights, the recently-retired Sue Gunzburger.

The news I heard about thois morning concerns a contentious issue that has been much in the news the past two years nationally and locally, and one which I'm sorry to say I have not done such a great job of chronicling in the recent past, much as I might've wanted to. (But then it is a new year, so...)

The public policy issue that both yours truly and many of the longtime readers of this blog have an abiding interest in is transportation ridesharing.
Who decides what sorts of consumer choices citizens and visitors in Broward County will have going forward and what should be the universe of choices they have consist of?

Uber WorkshopThe Broward County Commission is holding a workshop to discuss the issues surrounding Uber, Lyft, ridesharing and taxi services this Tuesday, January 6th at 12:30PM. If you can join us down at Room 430 of the County Government Center in Fort Lauderdale, I would encourage you to attend. Otherwise, we will be live streaming the workshop on the County Website. Just visit Broward.org/Video and watch the Workshop from your computer or smartphone. 
Otherwise, if you would like to listen to the meeting you can call into 954-357-7586 and listen live. 
The workshop will be covering issues related to background checks for drivers, vehicle inspections and insurance. If there is anything that you feel that we should address, please respond to this email with further suggestions. During the meeting itself, I will still be able to read my email, and for those listening or watching live please put UBER: LIVE RESPONSE in the subject line, and I will do my best to address your concern in the workshop.